******* REVIVAL FIRE!!! *******
About two months ago I bought a new cell phone for my 13 year old son, and upgraded phones for my 15 year old. I knew their phones had internet access, but I instructed them not to use the internet on their phones because of the price. Verizon Wireless charges by the megabyte when using the internet on their network. My actual instruction was “do not go to www.anything.period”. My boys agreed. About a month ago I was curios about my own internet usage so I called Verizon to see if I had any charges on my line. The Verizon rep told me to sit down, she had some bad news. “What”, I said. She told me again to sit down. She told me that my boys had charges for the month of August to the total of $2200. At that point I immediately wanted to beat the love of Jesus into my boys. ‘How am I supposed to pay a cell phone bill that is larger than my house payment”? I thought. I yelled very loud, but was at least able to control the words that came out of my mouth, even though I was having a hard time controlling the volume. After I took their phones away (without destroying them) and told God how unfair this was, I went up to my bedroom. I had a flashback of being 16 years old and totaling my dads truck. He too was angry but he trusted me to drive again. I felt like God was telling me to be gracious with my boys, besides, my wife likes knowing she can reach them whenever she needs to, and if I kept their phones it would also punish her. I went downstairs and had a family talk about our phones. I found out from them and had confirmed by Verizon that they had been playing “free” games online, and listening to music, all of this at a whopping $1.99 per megabyte. I gave the boys their phones back and instructed them that we needed God to perform a miracle. We could not pay this bill. I then called Verizon back and asked for grace. I was told by the first supervisor I spoke to that she would credit my account $400.00. This was great but did not really help much. A couple days later I called back and was given another $200.00 credit. Again, this was great but not nearly enough. I still owed $1600.00. I was told that I needed to be patient and call back when my account went past due, then they could work some sort of payment plan out. I was hoping maybe they would go for $1.00 per month for the rest of my life.
Well, yesterday my account went past due. I called in to Verizon to work out a payment plan, but was told by the rep that I needed to pay the entire past due amount, $1600.00. I informed her of my previous conversations with Verizon and asked to speak to her supervisor. A couple seconds later her supervisor came on the phone, and I repeated the entire story again. He looked at my account and told me that if I had VCAST (a monthly fee that allows internet, music downloads, etc.) on the phones we would not have been charged the $2200. “Duh”, I thought. It felt like he was just rubbing it in now. He asked to put me on hold, saying he wanted to crunch some numbers. When he came back he told me that after working the numbers, he had and idea. He would put VCAST on our phones retroactively to August and Sept. and all the charges would be covered under this plan. He said I now needed to pay $468.00 and we would be good. I was pretty confused but I thought, “$468. is better than $2200”. I asked a few questions and was told that If we paid the $468. it would cover Sept. and Oct. we would not get another bill until Nov. I was amazed. We had to pay about $100. for VCAST, but now we don’t have to pay $2200. I quickly agreed to pay it and got his name and I.D. number. I received the grace I had prayed for, and my family got to see first had a true miracle from God.
I don’t always understand why God allow stuff like this to happen, But in hindsight I am grateful for the experience.
Tim Price
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